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Everyone

Wafaqi Mohtasib Secretariat

Jelly Bean

This App connects general public with the Wafaqi Mohtasib Secretariat and allows them to lodge their complaints against federal government agencies. The list of agencies is provided in the App. The complaint is registered online and becomes part of the Complaint Management Information System of the Wafaqi Mohtsib. You will receive an SMS within minutes of lodging a complaint which will confirm the registration of complaint. You can select either head office (Islamabad) or any regional offices (Lahore, Karachi, Peshawar, Quetta, Hyderabad, Sukkur, D.I. Khan, Abbottabad, Bahawalpur, Multan, Faisalabad, Gujranwala and Faisalabad) nearest to you and your case will be heard at the selected station. The App shows the status of your case at each stage, and on conclusion of hearing, you can also view or download finding of the Wafaqi Mohtasib in your case. For any assistance, please call our helpline 1055 between 9:00 AM to 10:00 PM (PST) or visit our website www.mohtasib.gov.pk. Children or on behalf of children, complaint on any children issue can also be filed with this App.

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